Frequently asked questions.

How do I contact W. W. Wood Products customer service?

W. W. Wood Products, Inc. does not provide direct customer service to consumers. All questions and service requests should be directed to a retailer that sells our products.

Who should I contact if I have an issue with my cabinets?

All service requests should begin with the retailer who sold your cabinets. They will work directly with W. W. Wood Products, Inc. to resolve any issues.

Do your cabinets come with a warranty?

Yes. All W. W. Wood Products cabinets are backed by a limited warranty. Warranty terms may vary by cabinet line... See each of our brand websites for more details.

Can I order replacement parts or touch-up materials?

Yes. Replacement parts, accessories, and touch-up kits are available through your retailer, depending on the cabinet line and finish.

How do I clean and maintain my cabinets?

Use a soft, damp cloth with mild soap and water. Avoid abrasive cleaners, harsh chemicals, or excessive moisture. Dry surfaces thoroughly after cleaning.

How do I care for wood finishes over time?

Wood is a natural material and may change slightly with age and light exposure. Maintaining consistent indoor humidity and avoiding prolonged direct sunlight will help preserve the finish. Keep cabinets dry anytime moisture comes in contact with your cabinets.

Can I adjust my cabinet doors and drawers after installation?

Yes. Most hinges and drawer guides are adjustable. Your installer or retailer can provide guidance on making minor adjustments.

What should I do if a door or drawer is not aligned properly?

In many cases, simple hinge or guide adjustments will correct alignment. If the issue persists, contact your retailer for assistance.

Can I buy W. W. Wood Products cabinets directly from the manufacturer?

No. W. W. Wood Products sells exclusively through retailers to ensure proper design, ordering, and support. Visit one of our cabinet brand sites and fill out the form to receive information about cabinet retailers near you.

How do I find a retailer?

You can find a retailer by visiting one of our brand websites. Fill out the request form and wait for your retailer referral.

Are all cabinet lines available through every retailer?

Availability may vary by retailer. Your retailer can confirm which W. W. Wood Products cabinet lines they offer.

How do I choose the right cabinet line for my project?

Your retailer can help you compare cabinet lines based on budget, construction, design flexibility, and desired features.

What information should I have before visiting a retailer?

Bring room dimensions, inspiration photos, appliance information, and a general budget range to help your retailer design an efficient layout.

Can W. W. Wood Products, Inc. cabinets be used in kitchens, bathrooms, and other spaces?

Yes. Our cabinet lines are suitable for kitchens, bathrooms, laundry rooms, offices, and many other residential spaces. Our cabinet lines can also be used in certain commercial applications, but due to varying project requirements, please reach out to a retailer for more details.

How far in advance should I plan my cabinet order?

You should allow sufficient time for making product selections along with design, planning and review before an order is placed with your cabinet retailer. Once ordered, there is a lead time to build and ship your cabinets, which varies by brand and current demand. If you have additional questions, please contact a retailer that sells W. W. Wood Products, Inc. cabinets for assistance.